Privacy Policy

Effective Date: January 1, 2026

Introduction

Tucker Digital Technology (Ningxia) Co., Ltd. (hereinafter "we," "Tucker Digital," or "the Company") respects and protects your privacy. This Privacy Policy explains how PenSprite software and related services (hereinafter the "Services") collect, use, store, and protect your personal information. By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your email address, username, and optional profile information.
• Content Data: All content you create, store, or share in the Services, including text, images, outlines, notes, etc.
• Communication Records: When you contact us for support, we collect your communication content and related information.
• Payment Information: If you purchase paid services, we collect payment-related information through third-party payment processors.

1.2 Automatically Collected Information

• Usage Data: We collect information about how you use the Services, including access times, features used, operation records, etc.
• Device Information: We collect your device model, operating system version, browser type, and other device information.
• Log Data: Our servers automatically record log information generated when you access the Services.
• Error Reports: When errors occur in the Services, we may collect error reports to improve the Services.

2. How We Use Information

We use the collected information for the following purposes:

• Provide Services: To provide, maintain, and improve our Services, including AI content generation features.
• Account Management: To create and manage your account and verify your identity.
• Customer Support: To respond to your inquiries, requests, and technical support needs.
• Data Analysis: To analyze Service usage and improve product features and user experience.
• Security Protection: To detect, prevent, and respond to fraud, abuse, and security threats.
• Legal Compliance: To comply with laws and regulations and protect the Company's legitimate rights.
• Marketing Communications: With your consent, to send you product updates and promotional information (you may unsubscribe at any time).

3. Information Storage and Security

3.1 Local-First Storage

PenSprite adopts a local-first data storage strategy. All content you create is primarily stored on your local device. We will not upload your content to our servers without your explicit consent. You may choose to enable cloud backup, in which case your content will be encrypted and uploaded to our designated cloud storage service.

3.2 Data Encryption

We use industry-standard encryption technology (AES-256) to protect your data security. Data is encrypted using HTTPS/TLS during transmission and supports project-level independent encryption during storage.

3.3 Data Retention

We retain your personal information only as long as necessary to achieve the purposes described in this Policy. When you delete your account or request data deletion, we will delete or anonymize your personal information within a reasonable time, except as required by law.

4. Information Sharing

Except as described below, we will not share your personal information with third parties:

• Service Providers: With third-party service providers who help us provide the Services (such as cloud storage providers, payment processors, AI model providers). These third parties can only access information necessary to perform their duties and are bound by strict confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the assets.
• Legal Requirements: When we believe disclosure is necessary to comply with laws, regulations, or government orders, or to protect our rights, property, or user or public safety.
• With Your Consent: When we have obtained your explicit consent.

5. Your Rights

You have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
• Right to Erasure: Under certain conditions, you have the right to request deletion of your personal information.
• Right to Restrict Processing: Under certain conditions, you have the right to request restriction of processing of your personal information.
• Right to Data Portability: Under certain conditions, you have the right to request transfer of your personal information to another entity.
• Right to Object: You have the right to object to our processing of your personal information based on legitimate interests.
• Right to Withdraw Consent: If you provide personal information based on consent, you have the right to withdraw your consent at any time.

To exercise the above rights, please contact us at service@pensprite.com.

6. Third-Party Services

Our Services may integrate or link to third-party services or websites (such as AI model APIs). These third-party services have their own privacy policies, and we encourage you to review them carefully. We are not responsible for the privacy practices of these third parties.

7. Children's Privacy

Our Services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that we have inadvertently collected such information, we will take steps to delete it.

8. International Data Transfers

Your information may be processed and stored in countries or regions other than your country or region of residence. Data protection laws in these countries or regions may differ from those in your country or region. When we transfer your information to other countries or regions, we will ensure that your information receives the protection described in this Policy.

9. Cookie Policy

We and our partners use cookies and similar technologies to collect information, remember your preferences, improve Service experience, and analyze usage. You can control cookies through your browser settings, but disabling cookies may affect certain features of the Services.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the effective date indicated at the top. For significant changes, we will notify you by email or in-Service notification. Continued use of the Services indicates acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at: